mandatory training for carers

Providing statutory and mandatory training for healthcare professionals is a key investment by NHS and healthcare employers, and despite budget constraints and time concerns, it can play a crucial role in ensuring a high level of care to patients.

What Does Mandatory Training Mean?

Mandatory training is that determined essential by an organisation for the safe and efficient running in order to reduce organisational risks and comply with policies, government guidelines.

Another term often used to refer to mandatory training is statutory training.

Statutory Training

Statutory training is that which an organisation is legally required to provide as defined by law or where a statutory body has instructed organisations to provide training on the basis of legislation.

Essentially, mandatory training is often used as a catch all phrase to refer to either mandatory or statutory requirements or often both.

The Difference Between Mandatory & Statutory Training

Mandatory training differs from statutory training in that they are usually made compulsory by your organisation to ensure that all employees are competent in particular areas.  This helps reduce risks, follow guidelines and comply with their policies.

Statutory training is required by law or a statutory body, such as the Care Quality Commission, who has instructed the organisation to carry the training to meet legislative requirements.

The Purpose of Mandatory Training for Healthcare Professionals

  • Helps care staff to meet the UK statutory requirements
  • Guided by standards set by Skills for Care, Health Education England and Skills for Health UK, Core Skills Training Framework (CSTF)
  • The Care Quality Commission (CQC) guidance for care staff

Mandatory Training & the Care Certificate

The Care Certificate is a set standards for health and social care workers produced with the aim of standardising introductory skills, knowledge and behaviours. The goal is ensure compassionate, safe and high quality care.

The 2013 Cavendish Review found that preparation of healthcare assistants and social care support workers for their roles providing care was inconsistent. The report recommended the development of a Certificate of Fundamental Care – the “Care Certificate”.

The Care Certificate is for new staff as part of an induction. The Care Certificate isn’t mandatory per se, but there is still an expectation. The Care Quality Commission will look to ensure that whatever the organisation is doing with its training that covers the requirements of the Care Certificate.

This primary audience is Healthcare Support Workers or Adult Social Care Workers. These fields consist of Health Care Assistants, Assistant Practitioners, Care Support Workers and those giving support to clinical roles in the NHS where there is any direct contact with patients. “Care Support Workers” includes the following:

  • Health Care Assistance
  • Assistant Practitioners
  • Those giving support to clinical roles with direct patient contract
  • Care Support Workers consisting of the following:
  • Adult Social Care workers in residential, nursing homes and hospices.
  • Home care workers,
  • Domiciliary care staff

Other social care roles include:

  • Caring volunteers
  • Porters
  • Cooks
  • Drivers with direct contact with patients/ service users.

Mandatory Training for Nurses

The CQC team will make inspections to check levels of training, and ensure all staff that are working are considered to be experienced, knowledgeable, responsible, qualified, competent, and skilled.

They may be required to demonstrate these skills during an inspection, for example, showing that they can administer a vaccine, take samples for the cervical screening programme, take a blood sample, treat minor illnesses, explain the fire safety and evacuation procedures, and demonstrate safe moving and handling of patients.

The RCN break down mandatory training into statutory core health and safety and mandatory training options.

Core health and safety awareness and training.

This usually includes:

  • Awareness of the local health and safety policy
  • Awareness of the control of substances hazardous to health (COSHH)
  • When and how to report injuries, diseases and dangerous occurrences (RIDDOR)
  • Fire safety awareness training
  • Manual handling training
  • Basic risk assessment training
  • Annual updates in essential areas of fire safety and manual handling.

Mandatory training might include:

  • Complaints handling
  • Conflict resolution (managing violence and aggression)
  • Consent
  • Display and screen equipment
  • Incident reporting
  • Hand hygiene
  • Hazardous substances
  • Infection prevention and control
  • Information governance
  • Mental capacity and safeguarding adults
  • Medicines handling and management

We've created various mandatory training packages tailored to different roles and care environments, so choose the care training modules that are most suited to your specific care environment.

If you're an agency care worker, please check with your locum/recruitment agency regarding the specific mandatory care training modules that you require to meet their compliance requirements.

Mandatory Training in summary

In some cases, due to budget constraints within the NHS or staff being overworked and not having enough time to attend training, mandatory training for healthcare professionals has been overlooked.

However, it is not an area that healthcare organisations can afford to become lax with. Not only can training help ensure staff meet all necessary criteria and can perform their duties effectively, but it can also play a key role in their confidence.

There is a great need for healthcare organisations to allow their staff to get away from clinical constraints in order to allow them the time to attend mandatory training. This is something that many industry experts are now pushing for.

If you've already completed statutory and mandatory care training before, these courses will serve as refreshers and provide you with the key legal and professional issues as specified in the Skills for Care and CQC recommendations for health and social care providers (including domiciliary care agency staff).