​a short Guide to mandatory Training for nurses & care staff​

Everyone who works within the health and social care sectors, will as some point be required to undergo mandatory training.

But what is mandatory training exactly?

There can sometimes be some confusion surrounding mandatory training requirements and how it differs from statutory training.

So in this guide, we'll explain what mandatory training means, particularly within the context of health and social care, the differences between mandatory and statutory training, as well the importance of it and the different courses different care professionals will need to undertake as part of their mandatory training requirements.

So without further ado, let's get into it.

What Is Mandatory Training?

Mandatory training is that determined essential by an organisation for the safe and efficient running in order to reduce organisational risks and comply with policies, government guidelines.

This does include statutory training.

This applies to all health and social care professionals whether part-time, full-time, or agency workers.  

​Most mandatory training serves as yearly refresher training and is not suitable for candidates who have no prior healthcare experience.

Most agencies and employers now insist that healthcare professionals complete mandatory and statutory training aligned to the UK Core Skills Training Framework.  

One last point on mandatory training to note, is that what is considered mandatory will depend on the specific role in question and the environment in which that role is being performed.

Later on, we will show you the the different types of training that will apply to some of the roles within health and social care.  But ultimately, the organisation will determine what is mandatory for the role and so will always need to be aligned with their needs.

Why Mandatory Training Is Important

It is important because it enables you and other health and social care workers ​to achieve the standards set by regulatory authorities and meet organisational obligations.

​It equips you and your organisation with the essential knowledge and skills to work safely and effectively.

When you undergo training that helps you perform your role effectively and better each time, you develop a sense of commitment to your work and the organisation you work for.  You develop a more intuitive understanding of your role and the responsibilities of it, helping reduce the risks of accidents and malpractice.

Another benefit, pertains to organisations.  Organisations benefit as they are able to house the necessary skills inside the organisation which reduces overall cost of an organisation's operations.

Failure to complete mandatory training can lead to penalties and disciplinary sanctions.  It could also prevent you from performing in your role or providing provision until it has been addressed.

Not only that but failure to complete mandatory training increases the risks of mistakes and accidents that could have far reaching legal implications.  

So ensuring you remain up-to-date with mandatory training ensures your knowledge and skills remain current as well as safeguarding you from any unnecessary and unintentional legal complications that can effectively ruin your career prospects.

CQC Mandatory Training Requirements

The Care Quality Commission (CQC), who act as the independent regulator of health and social care in England, provide guidance on the training requirements that staff working within certain care environment must complete.

​With regard to staffing requirements, the CQC insist health and social care providers comply with the following:

  • ​Ensure they have a sufficient number of staff who are suitably qualified and competent in the role they are expected to carry out and can meet the needs of the individuals they are there to support.
  • Provide care staff with support, training, professional development, supervision and appraisals, to ensure a high standard of care and support is maintained.
  • Support care staff to obtain further qualifications and training and provide evidence, when required, to the regulator to demonstrate they currently meet the standards needed to continue to practice.

As a regulator, the CQC have the power to take regulatory action such as refusing registration. 

The Difference between statutory Training & mandatory training

Both phrases are often confused by employers.

In theory, mandatory training is a compulsory requirement for employees based on the job they are performing.  It is not sector specific but more focused on the role.  It is usually provided as part of any mandatory induction training, with annual follow ups thereafter.

Statutory training relates to training that is required by law to ensure that an organisation is meeting their legislative duties and protecting individuals in the workplace.

It is a requirement where a statutory body has instructed organisations to provide certain training on the basis of specific legislation.

All Care Quality Commission (CQC) regulated organisations (private care homes, NHS, etc) for example have a responsibility to ensue that all new employees undertake core health and safety awareness training courses​ such as:

  • Health and safety awareness
  • Control of Substances Hazardous to Health (COSHH)
  • Manual handling
  • Basic risk assessment
  • ​How to report incidents and injuries using RIDDOR
  • ​Fire safety awareness

By ensuring that all staff undertake the above courses with refreshers each year, the organisation is abiding by their legislative duties under various acts but also their statutory requirements as set out by the CQC.

NHS mandatory training for nurses

​If you're a nurse, mandatory training may include:

  • Clinical record keeping
  • Safeguarding children
  • ​Safeguarding of vulnerable adults
  • Conflict resolution (managing violence and aggression)
  • Infection prevention and control

Plus much more.

Learn more about our mandatory training for nurses.

mandatory training for care staff

​If you're a support worker, private live-in carer, healthcare assistant or domiciliary care worker, there is a good chance your mandatory training requirements will include some of the following:

  • Food safety
  • ​Health and safety awareness
  • Medication management
  • ​Manual handling
  • Equality and diversity

​Plus several others.  Check out our mandatory training for care staff package to learn more.

mandatory training for gP staff

If you work in a GP surgery as an NHS admin or practice staff, you might expect some the following to be part of your mandatory requirements:

  • Basic life support
  • Infection control
  • Preventing radicalisation
  • Safeguarding children
  • ​Safeguarding Adults

Check out our mandatory training for GP staff for further information.

​mandatory training for gPs

Here a few mandatory requirements that GP's might be expected to refresh as part of their role:

  • Mental capacity act 2005
  • ​Deprivation of liberty safeguards
  • Information governance
  • Conflict resolution
  • ​Lone working

Check out our mandatory training for GPs for a full course syllabus.


Whilst all care organisations have a legal responsibility to provide staff with statutory training, you as a care professional have a responsibility to ensure your knowledge and skills are up to date in certain areas through engaging continuing professional development and annual ​refresher training.

Mandatory training should be completed by all health and social care support workers in CQC regulated environments according to the nature and responsibilities of the job role.

​​If you're an agency care worker, please check with your locum/recruitment agency regarding the specific mandatory care training modules that you require to meet their compliance requirements.