care certificate online

The Care Certificate is an agreed set of 15 standards of care that sets out the knowledge, skills and behaviours expected of specific job roles in the health and social care sectors.

It consists of 15 minimum standards that should be covered if you are “new to care” and should form part of a robust induction programme.

  1. Understand your role
  2. Your personal development
  3. Duty of care
  4. Equality and diversity
  5. Work in a person-centered way
  6. Communication
  7. Privacy and dignity
  8. Fluids and nutrition
  9. Awareness of mental health, dementia and learning disabilities
  10. Safeguarding adults
  11. Safeguarding children
  12. Basic life support
  13. Health and Safety
  14. Handling information
  15. Infection prevention and control

Information for Learners

You’ll be expected to complete the care certificate if you’re:

  • new to care
  • employed as an adult social care worker
  • providing direct care in a residential or nursing home, a hospice, or are a home care worker

Completing the Certificate

The care certificate should be used as part of your induction as it sets out fundamental skills that you’ll need to work competently in health and social care.

You’ll be assessed on what you know and what you do to show you understand and can carry out the standards in your role.

Each standard must be completed and assessed before you can work unsupervised.  This should happen at the beginning of your employment and can be done in a phased way.

As you meet each individual, you could be allowed to do the areas of work covered by that standard without direct supervision, while still needing supervision in other areas.

After Completing the 15 Standards of Care

You could use the learning from the care certificate towards some existing qualifications and apprenticeships in the future and you’ll be able to take your certificate with you if you move to another role in health or social care.

This will help avoid the need to report learning if you move to other health and social care roles, though periodic refreshers on some content may be required.

Make sure you keep your certificate safe and any other documentation you think would be useful.